1. Order Processing

  • All orders are processed once confirmed.

  • Customers will receive a confirmation message with order details.

2. Delivery Method

  • We provide Cash on Delivery (COD) as the only payment method.

  • Delivery is carried out to the address provided by the customer at checkout.

3. Delivery Timeline

  • Orders are typically delivered within 3–7 business days, depending on the customer’s location.

  • Delays may occur due to weather conditions, logistics challenges, or other unforeseen circumstances.

4. Shipping Charges

  • Shipping fees, if applicable, will be displayed at checkout before confirming the order.

  • In some cases, free shipping may be offered during promotions.

5. Customer Responsibility

  • Customers are responsible for providing accurate delivery details, including name, address, and contact number.

  • If incorrect information is provided, delivery may be delayed or unsuccessful.

6. Undelivered Orders

  • If a customer is unavailable to receive the package at the time of delivery, our team will attempt to reschedule.

  • Repeated failure to accept delivery may result in order cancellation.

7. Damaged or Missing Items

  • If an item arrives damaged or if any product is missing, customers must notify us within 48 hours of delivery.

  • We will review the case and arrange for a replacement if necessary.

If you have questions or concerns regarding this Policy, please reach out through the official contact us at [email protected].